Plumber Near Me

Direct Service Plumbing

📍 4050 Matthews-Indian Trail Rd, Matthews, NC 28104 📞 (704) 236-1424 🌐 Website
5.0 (117 reviews)
Closed ⋅ Opens 8 AM
Plumber
Repair service
Water damage restoration service

Review Summary

Direct Service Plumbing receives consistently positive reviews. Customers praise their:

  • Responsiveness and Availability: Quick response times, even during holidays.
  • Professionalism and Expertise: Knowledgeable, skilled, and efficient work.
  • Trustworthiness and Honesty: Transparent pricing, ethical conduct, and reliable service.
  • Cleanliness and Thoroughness: Cleaning up after the job.
  • Excellent Customer Service: Friendly staff, going above and beyond.
  • Wide Range of Services: Handling various plumbing issues, including water heaters, tankless water heaters, and sewer lines.
  • Commitment to Quality: Ensuring work is done perfectly, even in challenging conditions.
Direct Service Plumbing thumbnail

5.0

(117 reviews)

5 ★100%
4 ★0%
3 ★0%
2 ★0%
1 ★0%

Michael Columbus

January 21, 2025

I was referred to DPS LLC and extremely satisfied with their installation of my water heater. They scheduled me the next business day, navigated the logistic of condo Assoc, provided evidence of insurance, performed the work expertly, cleanly and timely. Staff were polite, they worked diligently, completed the job and cleaned up after themselves. The water heater was wiped down along with all fitting putty. I highly recommend DPS LLC. The work was performed for the price quoted. I did provide photos prior to their visit so they could anticipate the scenario. A very satisfied customer. Thank you

Jill Brehm

February 13, 2025

Alex called us back right away, very responsive. Mike and his team installed a tankless water heater. They were all very professional, quick, neat and kind. They’re very trustworthy. I highly recommend Alex and Direct Service Plumbing!

perfectworld 81

Very dependable and highly professional, caring company. Alex and his crew been helping us with any kind of plumbing problem for years. There’s no problem big or small that they will take care of ASAP. Highly recommended this company, happy with all the jobs they did for me personally or for my rental business.

Nydia Pastoriza

We can’t thank Alex and his team enough for their excellent work and professionalism. They were not only available during the busy holiday season but also provided great service without overcharging or taking advantage of the timing. Their expertise and efficiency turned a stressful situation into a smooth experience. We highly recommend them for anyone looking for honest, skilled plumbers.

Michael Kioroglo

I had a plumbing problem, and Direct Service Plumbing was amazing. They came quickly, were super friendly, and fixed everything perfectly. They even cleaned up afterward, which was great. I’m really happy with their service and will definitely call them again if I need a plumber. Highly recommend!

Judy Moore

Direct Service Plumbing - if it was possible to give them 100 stars, I would do it! There was no aspect of my experience with them that was not A+++. Upon discovering an apparent leaking gas hot water heater, located in my attic (ugh), I called several companies. Everyone that I called was responsive; however, all were higher than Direct Service Plumbing -- and Direct Service Plumbing installed the unit after hours, finishing up at 9 p.m., less than 6 hours after I contacted them. The installers were wonderful, and the owner gets extra "points" -- he came the job a couple hours after they started to personally check on them. I have not seen service like this in a very long time! I will use this company whenever I need anything within their scope of expertise. God bless them!

Patti Weiss

Direct Service Plumbing responded quickly to diagnose and resolve our sewer line issue. Alex, Michael, and the whole crew were excellent - incredibly knowledgeable, professional, trustworthy, and ethical. The team worked tirelessly through insanely terrible weather to ensure our new sewer line was installed perfectly. We are so grateful for their hard work, and are now customers for life!

Parveen Singh

June 26, 2024

Amazing end to end experience, fully transparent and reasonable pricing. I had huge water leak in front of my house and got couple of references for plumbing work and I am glad I chose Direct. They immediately visited the site, provided estimates, explained details steps to repair and fixed it next day inspite of hot day. No hassles pure execution and commitment